Hygiene and safety
Hygiene and safety
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simply: feel safe.

The health of our guests and employees is very important to us. We have reworked all procedures and have agreed on appropriate rules of conduct so that you can enjoy your stay with us carefree and safe.

The “island on the mountain”, with which vigilius is often compared, has remained largely unimpressed by the events of recent weeks. However, the actual situation, also brings new challenges for us. On the one hand, this means that we must follow the necessary requirements and guidelines with appropriate measures that go far beyond our already high hygiene standards. In addition, we keep ourselves and our employees constantly up to date with the latest findings and developments.

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All current information at a glance


From 01.05.2022 the access to the vigilius is possible without any Green Pass (vaccination certificate). The use of a face covering in all closed spacesopen to the public is not obligatory but still recommended.

Cable Car: The number of passengers in the cable car is severely limited. Wearing an FFP2 mask during the ride is compulsory for people from 6 years old.




Hygiene and safety at the vigilius:

  • Cleaning: Especially important for us are shorter and more intensive cleaning intervals and hygiene controls in the entire house, so that you can enjoy your stay in your room and in the entire vigilius without worries. To this end, we regularly disinfect exposed surfaces such as door handles, keys and elevator buttons.
  • Disinfection: Of course, you will find disinfectant dispensers in all our public areas, which are of course available at any time for your hand hygiene.
  • vigilius mountain spa: Our indoor pool, the whirlpool and the saunas are open for you.
  • vigilius team: Regular tests and refresher courses for our employees regarding hygiene measures guarantee the high quality of our efforts. Regular tests and refresher courses for our employees regarding hygiene measures guarantee the high quality of our efforts.
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Flexible cancellation policy in regards to Covid-19:

Due to the Covid-19 pandemic, we have introduced a flexible cancellation policy.
Up to 2 days prior to arrival you can modify the travel dates of your booking free of charge or receive a voucher for the paid deposit.
The flexible cancellation conditions only apply for the following reasons:

  • in case of border closures
  • in case of a travel warning for the province of Bolzano (South Tyrol)
  • in case one of the travelers has been tested positive for Covid-19 or is under mandatory quarantine (a medical certificate is required)
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simply : feel the autumn.

09.10.2022 - 16.10.2022

On our special island up in the mountains, at 1500 above sea level, autumn comes with its bright colours. Cool nights replace the mild temperatures of the last months and the forest inhabitants prepare for hibernation.

Breathe in ... Breathe out ... Fill yourself with energy. Relax during a calming massage at the vigilius mountain spa and let yourself be pampered by autumn aromas and flavours at our Restaurant 1500. The pink traits of the Dolomites kissed by the sun, the warm colours of the larch forest surrounding the vigilius, together with the scents of resin and moss can give some peace and rest to your mind and soul.

Take some regenerating time for you at the vigilius! We have prepared a vivid programme of activities you can choose from to live a slow and pleasant journey by us.

Here you will find the programme.

simply: enquire.

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