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Flexible Cancellation Policy
At the vigilius mountain resort relaxation starts already when you are planning your holiday. Because of the current situation, we have introduced a flexible cancellation policy for your stay in October until 08 November 2020– cancellations are free up to seven days before arrival. Should you need to cancel your holiday later than that, you can postpone it without additional costs or you will receive a voucher that corresponds to the sum of the deposit that you have already paid. In case of no-show or early departure, 100% of the confirmed offer will be charged.
From 18 December 2020 to 10 January 2021, you can cancel your booking free of charge up to 14 days before arrival. In this case the deposit paid will be refunded. For later cancellations we will charge you 30% of the amount of the confirmed offer. You will receive a voucher for this value, which can be used for a stay at the vigilius within one year. In case of no-show or early departure, 100% of the confirmed offer will be charged.