Useful information about our spa

Opening hours:

Swimming pool: 7.00 a.m. to 10.00 p.m.
Sauna: 3.00 p.m. to 10.00 p.m. or earlier on request
Spa reception: 9.30 a.m. to 12.30 p.m. and 2.00 p.m. to 6.30 p.m.
Spa treatments: 9.30 a.m. to 8.00 p.m.

Contact:

vigilius mountain spa
spa@remove-this.vigilius.it
Phone: +39 0473 556652

Facts:

1 200 m² spa area with
56 m² (14 m x 4 m) indoor swimming pool
32 m² (8 m x 4 m) indoor and outdoor whirlpool
1 sauna approx. 85 C°
1 steam bath approx. 40 C°
11 treatment rooms
1 room for sporting activities and meetings

Our spa etiquette:

Enjoy the silence at the vigilius mountain spa – a space for tranquillity and relaxation. Take all the time in the world to relax, rest and indulge.
To show consideration to our guests’ need for quiet, we request you observe the following:

• Please conduct yourself in a quiet manner.
• Please leave mobile phones outside the spa area.
• Please leave objects outside the pool.
• Please refrain from jumping or diving into the pool.
• Please make sure to keep children under your supervision in the spa area at all times.
• Please note that children are not allowed in the spa area after 5 pm.
• Please wear swimwear in the pool area.
• The sauna and steam bath areas are naked areas, we therefore request that you take off any swimwear before entering the area. Our tip: Simply wrap a towel around your hips and chest.

We also recommend that you leave any jewellery and valuables in your room.
Flip flops and a brown bag with towels which can be used for your visit to the spa are provided in your room.

Booking

We recommend booking the treatments you want before you arrive We will be happy to advise you on your choice.

Health

For your health’s sake: Please let us know at the time of booking whether you are pregnant or have any health problems, such as high blood pressure, heart disease, metabolic issues or allergies or if you have recently had an operation. We kindly ask you to consult with your doctor to avoid any undesirable side effects.
Unless otherwise informed, we assume that you are healthy enough to enjoy the treatments offered by us.

Cancellation deadline

If you are unable to keep any of your appointments, we ask that you cancel it 24 hours beforehand. For last-minute cancellations, we charge the regular treatment price. Thank you for your understanding.

Clothing

Please wear your bathrobe to your treatment session. We will ask you to undress depending on the treatment. We will be happy to provide disposable underpants, and our spa staff will cover you up appropriately during the treatment.
For shiatsu treatments, we recommend that you wear light cotton clothes.

Time

To enjoy your full treatment time, please make sure to arrive at the spa reception approx. 5 – 10 minutes before the start of your treatment. If you are late, the time will be deducted from your treatment time.
Our tip: A visit to the pool or sauna before your treatment is an ideal preparation for your skin. It warms up the muscles, making them more relaxed, and it opens up the pores which means that care products are absorbed better.

Payment

Treatments and products are added to your room bill.